Archive
Explaining the four jobs of a tenant I’ve written to you many times about how we “hire” people to do the four jobs of a tenant. And I’ve said those fours jobs are the standard by which we choose our tenants and also how we decide to “fire” them when they’re not performing. And just to remind you, the four jobs are: 1. Take care of the house. 2. Pay on time. 3. Be comfortable to...
Train, train and retrain your tenants I tend to be an open book, especially when I mess up, because it holds me accountable and helps me to learn from mistakes. So, with that fact in mind, I’m going to tell you about something I messed up on with a rental, and then, I’ll tell you how we remedied it. I got a little lax with doing inspections on our properties during 2020. I...
Do you take pride in your rentals? As I’ve told you before, I like doing service calls on our rentals. One of the big reasons for this is I get to see how our tenants are keeping the properties. We pride ourselves on good customer service, which includes a fast response time on service calls. So when something breaks, I’m often there within a few hours. As such, the tenants don’t...
A good property management system I have been out working on rentals a lot this past week. Contrary to what you hear about most landlords, I actually like working on our properties. The reason for this is because I get to see how our people are doing, how they are keeping the house up and if they are doing the four jobs of a tenant. And just to remind you, the four jobs are: 1....
Learning new things at eviction court We are 0 for 2 in magistrate court this month. How’s that for starting a real estate investor column? Truth be told, we didn’t lose both cases. They got dismissed. The first one, which took place about two weeks ago, I wrote about in “COVID, cabinets and courthouses.” But we had to go again for a different property this week. During...