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I had two recent experiences that were the epitome of poor customer service. One was at a recent closing where the real estate professionals were bantering back and forth so loudly that the attorney and the buyer (the actual customer who is paying everyone’s salary at the table) couldn’t hear each other. The second was at a big box store where I had a less-than-enjoyable time picking up...
“The Ranger Regiment is the U.S. Army’s premier large-scale special operations force, and is made up of some of the most elite Soldiers in the world,” according to goarmy.com. For the past two and half years, I’ve had the pleasure of having a Ranger work for me. His name is Miles McGuire and he’s currently my project manager. During our time together, Miles has told me...
I was talking to one of our helpers while we were working together on a recent flip. I asked the 18 year old if he’d done any goal setting for the New Year. What he said next, I think, is all too common: “I don’t have time for goal setting. I’m too busy working.” How many of you have heard the saying, “Time is money?” I disagree with this statement wholeheartedly. Time is not money...
I’m a firm believer in chiropractors, and I’ve been going to them since I was 5 years old. During that time, I have witnessed them do some remarkable things. I’ve seen them break fevers, stop vertigo, heal migraines and much more. One of the biggest of these things happened to me in Calhoun with Doctor Max Proctor. When I was 16, I was diagnosed with tendonitis in my right...
On a recent workday, I walked out of the door of a house we’d purchased the previous week and got into my truck. To quote Peg from the PBS show my kids watch, “Peg + Cat,” “I’m free-e-king out!” When I arrived at the house, we found it was still completely full – as in, the seller hadn’t moved yet. You see, they’d had until the day before to have all their personal property...